Our practice is committed to best practice in relation to the management of information we collect.This practice has developed a policy to protect patient privacy in compliance with the Privacy Act 1988 (Cth) (‘the Privacy Act’). Our policy is to inform you of:
The type of information we may collect and hold includes:
We will generally collect personal information:
In general, we collect, hold, use and disclose your personal information for the following purposes:
Patient health records
A patient health record is a written account of a person’s health history. It identifies the patient and contains information regarding the patient’s case history at a particular provider. It is also a means of communication among health care providers. A patient record is a legal document that describes, and documents care and treatment, and can be used for billing and reimbursement purposes.
Our practice has an individual patient health record for each patient, which contains all health information held by our practice about that patient.
You have a right to seek access to, and correction of the personal information which we hold about you.
For details on how to access and correct your health record, please contact our practice as noted below under ‘Contact Details’
We will normally respond to your request within 30 days.
Our staff are trained and required to respect and protect your privacy. We take reasonable steps to protect information held from misuse and loss and from unauthorised access, modification or disclosure. This includes:
If you have any questions about privacy-related issues or wish to complain about a breach of the Australian Privacy Principles or the handling of your personal information by us, you may lodge your complaint in writing to (see below for details). We will normally respond to your request within 30 days.
If you are dissatisfied with our response, you may refer the matter to the OAIC:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Fax: +61 2 9284 9666
Post: GPO Box 5218
Sydney NSW 2001
Website: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint
The Privacy Act provides that individuals must have the option of not identifying themselves, or of using a pseudonym, when dealing with our practice, except in certain circumstances, such as where it is impracticable for us to deal with you if you have not identified yourself. This is highly impractical and not common place for the type of work/services we provide.
We will not disclose your personal information to anyone or any organisation overseas.
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and other necessary developments. Updates will be publicised on the practice’s website.
We abide by this policy for all information we collect from you whether in writing or on our website. All your data will remain confidential, secure and used for the purposes mentioned above.
Practice Principle – Dr Mina Gobrial
Via Telephone or email or in person (with appointment).
Belmont Health Centre is a new GP medical clinic offering high quality and comprehensive healthcare to the local community.
We are enduring the rising costs of living and increased expenses in NSW. This has left us with no choice but to revise our fees. This decision has not been made lightly.
Our commitment to providing high quality GP services remains our top priority. The fee adjustment is essential to ensure that we can continue to provide the highest quality of care for you and your families while maintaining our financial obligations.
We appreciate your understanding and support during this time.
Thank you,
Belmont health centre
